SkipTheDishes

They took my money , they called me immediately after I placed order to tell me that they didn't have what I was looking for and said I should cancel the whole order so I agreed , No one said anything about i will not be getting my money back ! *** they didn't even have to lift a finger because like I said they called me the second I hit send on payment for order .

My child is legitimately sick and I need cough medicine that was my last 30$ I have and they took it 27.94 and said Nope No refund cuz order was canceled, Excuse me.. ? NO REFUND BYE NOW AND PLS FILL OUT SURVEY .. I have talked to 4 or 5 different ppl now and been ignored and told yes there gona give me back my money I even agreed to skip credits cuz I need medicine for my kid, hours later still nothing Gaslighted and last agent told me takes 8to 24hrs for skip credits to appear??

What kind of business is this? So I paid 28$ to waste time and be upset O and make my child go without Where's my money!? This is not ok! At all !

Im pretty sure that when they can not diliver they are to issue your money back. Other wise HEY let's all open a business and advertise and cancel the orders and we just keep the money BOOM JUST LIKE THAT! Easy Peasy hey... we will all be rich in a couple weeks if that's how it worked ...or Ooffed.

I called there bogus phone number it rang and then I was hung up on another was a voice mail saying they dont take calls, every chat I open same *** they ignore me or Gaslight me.. im so pissed... And truely the only one suffering is my child atm who needs cough medicine and yes I've been to doctor and this is what doctor told me to get her .. that too is another topic, for another time ...

like really Does this make any sense to anyone ?? I had to barrow money first off.. and then I placed an order on skip express and the second I hit send / purchase my phone rang and I was told they dont have what I want , and that I should cancel the whole order cuz it was waste of money and so I agreed with the guy and BOOM SURPRISE! SKIP IS JUST GONA SKIP OUT AND WHO CARES , But not before they tell you O sure I'll help with your refund and yes refund is in progress would you like skip credits or back to original payment but can take up to 2to5 business days..

your credits will show in 10 mins , then hour later they say give it 15 20 min more then they ignore me and just leave the chat 2or 3 times and then finally guy says 8 to 24hrs for skip credits to appear.. lmao omg since when ..??? Wow like just wow .. WHERE IS MY MONEY AT THIS POINT I WANT MY MONEY BACK IN MY ACCOUNT ASAP!

.. IM A PISSED OFF MOM NOW OF A SICK CHILD ! And so now this is *** with my childs well being and I DONT TAKE KINDLY TO THAT AT ALL 100.. and yha im cussing be glad that's all im doin.

*** you skip ! Make this *** rite !! Asap! Dammit.And Nowhere in the terms does it say if canceled no refund will be issued ...

Note that too.This started Dec 8 2025 at 11pm and its now Dec 9 2025 6:30am And still nothing and no one from skip will talk to me ...

and now im broke and my child is still coughing , RITE ON RINSE THE DISHES ! I will update this post .

Skip customer service is garbage! Please stop using Skip for food delivery.

I have had multiple issues: wrong location for drop-off, hot food delivery that was cold, completely wrong order, only half of the order, etc. Customer service doesn't even want you to get your money back at no fault of your own. They say a 50 percent credit is good enough or even nothing when it is not okay. Maybe only paying 50 percent on a good order would be acceptable too or just not paying?

Very sad to see that a Canadian company that I wanted to support, as a Canadian company, is not worth the hassle, nor do they care. I have given them many chances, and they fail over and over. They don't deserve your money.

Also, please don't expect to talk to anyone; all you get is app support, which is garbage, as they just close your complaint and don’t address the issue, just ignore it and suggest an email. What a joke.

I’m kindly requesting that you consider becoming a member of the Fort McMurray Community Service. Please, if possible, thank you for your interest in becoming a member of the Delivery Service.

My phone number is 1 (64*) ***-****. I kindly request you to allow me to work. I have been waiting for this opportunity for a long time. I am not yet active on my account.

Please take advantage of this opportunity and serve the Skip Delivery. I kindly request you to open an account so that I can become a recipient of your social services if possible. I hope you will accept my application and consider the excellent social services and the valuable opportunities you have provided to people who take delivery.

Thank you all. I hope you will accept me for this job.

Number:- 1 purchased

Subject:-

The purchase paid by my own credit card

Hello:-

I shop & pay On November 11, 2025 at Dollarama store in Bowmanville. I taped and pay your credit card by my phone app, but accidentally the payment charged by my own credit card.

Could you credit back to me amount of $22.93 please.

Store:- Dollarama

Day:- November 11,2025

Time:- 19:32:40

Order Number:- 751 2****

If you have any questions please let me know.

My phone number 1 64* *** ****

My Email :- vijaysubramaniam01@***.com

Thank you.

Regards

Vijay Subramanim.

Number 2 purchased

Subject:- Partial payment paid by my own credit card

Hello:-

I had shop and pay on November 14, 2025 at Walmart store in Bowmanville. Total purchase amount came above $100.00. I think your pre paid credit card not allow more than $100.00 purchase.

I tried make two separate payments. But the first payment went through via your credit card amount of 97.94.

Then I tried to second payment with your credit card, but didn't go through.

I tried 3 - 4 times your credit card, but no working.

Then I paid my own credit card amount of $61.79 for rest of the purchase. Could you refund for me purchase amount of $61.79 please.

If you have any questions please let me know.

Store name:- Walmart

Order number:- 7256 1****

Day :- November 14, 2925

Time:- 20:58:51

My phone number:- 1 64* *** ****

My E-mail:- vijaysubramaniam01@***.com

Thank you.

Regards

Vijay Subramanim