SkipTheDishes Reviews

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ORDER CANCELATION BUT ACCOUNT CHARGED

SkipTheDishes - ORDER CANCELATION BUT ACCOUNT CHARGED
Hi. I recently saw on my statement that ky account was charged $18.36 on Dec 26, 2020 but the order was cancelked by the restaurant on Dec 26, 2020. I will loke to have my funds reimbursed. Thank you. I have added the order ID:23468****
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ID
#2379269 Review #2379269 is a subjective opinion of poster.
Loss
$18
Preferred solution
Full refund
New Reviewer

Wrong Number

Tried contacting customer service but got no response from the Skip. Thank you Agsgshshshshshshsjshznznzjzjzjjj

User's recommendation: Continue ordering from skip.

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ID
#3127923 Review #3127923 is a subjective opinion of poster.
Preferred solution
Improve customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not happy with the order

SkipTheDishes - Not happy with the order
I am pissed about my order I had recieved. I ordered a blt grilled chicken sandwich and it was so old and dry. It didnt even look like chicken. I also ordered a fish filet sandwich that was old it was crunchy. I tried contacting you through the app talking to someone that was only willing to give me half the price of the sandwiches. I asked to speak with a higher up I was disconnected. That was so rude. My sister did not get to eat her food I didnt get to eat mine. And I get only half the price of the 2 burgers. That is not acceptable. I added a photo of the chicken sandwich. It doesnt even look like a grilled chicken.

User's recommendation: If this isn’t resolved I would never recommend to anyone I know.

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ID
#3127845 Review #3127845 is a subjective opinion of poster.
Location
Sherwood Park, Alberta
Loss
$24
Preferred solution
Full refund
New Reviewer

No delivery

No delivery No delivery no delivery no delivery wheres my food waiting for my food no delivery again no delivery skip the dishes not delivering again again again

User's recommendation: No delivery.

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ID
#3127776 Review #3127776 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Preferred solution
Deliver product or service ordered

Order went to wrong address

Unfortunately, I did not see that the address to deliver my order to, hadn't defaulted to my actual address, so the order went to the last address I had ordered from or one of them and by the time I realized what had happened, the driver basically indicated it was not his fault, which it wasn't, and that was that, he said he would call someone, but I never heard anything. Hope he enjoyed my fish dinners! I was refunded, but $8.00 less than my total, not sure why that was!
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ID
#3127712 Review #3127712 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
New Reviewer

The driver never picked up my order

Placed an order from Pony Corral and driver never showed up. Please reimburse me ASAP! When I called the restaurant, the order had been ready for 40 minutes. Horrible!
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ID
#3127686 Review #3127686 is a subjective opinion of poster.
Pros
  • Usually good
Cons
  • No food delivered
Loss
$40
Preferred solution
Full refund
New Reviewer

You canceled my order last night and took my money without paying it back. Its over 100 dollars

You canceled my order last night and took over 100 bucks from my account. I want my money back. This restaurant doesn't use you on their platform, and they told me on the phone, but you still have them on your app. I'm extremely upset and would like to talk to someone to resolve this issue.
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ID
#3127421 Review #3127421 is a subjective opinion of poster.
Location
Toronto, Ontario
Pros
  • I would like my money refunded
  • You take our money on canceled orders
Cons
  • No support
  • Did not get my order and too payment
Loss
$108
Preferred solution
Full refund
New Reviewer

Bad delivery

Your *** service. My food was left in the lobby of my apartment ant it wasn't looked after when I went to get it!!!!!!
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ID
#3127267 Review #3127267 is a subjective opinion of poster.
Location
Calgary, Alberta
New Reviewer

I never got my order and their saying there not gonna refund it I’m pissed

So I have a 13 year old boy that is starving and skip the dishes never delivered anything to my door and there saying they wont refund it
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ID
#3127259 Review #3127259 is a subjective opinion of poster.
Location
Calgary, Alberta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My order never showed up and i havnt got co tactes back

Got called saying My food was here said I'd be right down.went down no food and driver was gone and yeah been waiting g awhil5

User's recommendation: Poor.

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ID
#3127257 Review #3127257 is a subjective opinion of poster.
Location
Fort Saint John, British Columbia
Pros
  • I would like my money refunded
Loss
$25
Preferred solution
Full refund
New Reviewer

I have canceled my order but no refund

I placed an order and you guys canceled it and I haven't received my refund yet I just want my cheeseburgers
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ID
#3127236 Review #3127236 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund
New Reviewer

Will not let me redeem a gift card. 'Reason unknown'

I had a gift card sent to me and Im not able to redeem it. Please fix this issues so that I am able to use the gift card.
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ID
#3127225 Review #3127225 is a subjective opinion of poster.
Location
Fort Saint John, British Columbia
Loss
$75
Preferred solution
Full refund
New Reviewer

My order says it was delivered but it wasn't and it has been almost 2 hours since I ordered

Ordered at 4:54pm. Got a call from the delivery guy at 6:09 saying he couldnt find my place but come to find out he had put the wrong address in his GPS. About 15 minutes later I got a notice saying it was delivered and now almost 2 hours later still no delivery and no word from the delivery guy. Extremely disappointed, especially given this is my first time using this service. Will not be using it again.
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ID
#3127145 Review #3127145 is a subjective opinion of poster.
Cons
  • Paid for the food never delivered
Loss
$41
Preferred solution
Full refund
New Reviewer

No answer

I submitted all the necessary documents but I was surprised to get an email asking me to upload more documents but when I sign in I dont see any options to upload documents
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ID
#3127105 Review #3127105 is a subjective opinion of poster.
Location
Scarborough, Ontario
New Reviewer

Restart

Wanna recountnue mine account I have not used mine account for year can I please reuse trying to call u but no one is answering please help me

User's recommendation: Cool.

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ID
#3127099 Review #3127099 is a subjective opinion of poster.
Location
Surrey, British Columbia
New Reviewer

Order issues

SkipTheDishes - Order issues
SkipTheDishes - Order issues
SkipTheDishes - Order issues
SkipTheDishes - Order issues
SkipTheDishes - Order issues
SkipTheDishes - Order issues
Original review updated by user Dec 05, 2021
Got a McDonalds peppermint mocha for the 5th time now and each time Tasted like water, no whip cream, no sprinkles, no peppermint shot just a normal coffee that tastes like it was watered down with water. This is the 5th time now Ive had to get a refund and they only give me half the refund for what? A buisness that is A BILLION DOLLAR BUSINESS?! (McDonalds) I even called the restaurant twice to make sure they would put whip cream and all the other elements and still NONE. Customer service on skip left the chat and now it shows a little waiting symbol whenever I try to use the in chat customer service so theyve blocked my right to speak to them through the app. DISGUSTING.

User's recommendation: Do full FULL refunds. Make it mandatory all restaurants have an instruction option.

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ID
#3126738 Review #3126738 is a subjective opinion of poster.
Pros
  • I dont drive so delivery
Cons
  • Misleading products
  • Incorrect items
  • Missing items
Loss
$43
Preferred solution
Full refund

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