Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Saskatoon, Saskatchewan

Food didn’t receive wait for 4 hours on Father’s Day and spend $138.12 not get food and after so long no refund super bad experience I order first time from SkipTheDishes very very much bad experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Food didn’t receive wait for 4 hours on Father’s Day and spend $138.12 not get food and after...
Hi I order on Fathers Day in Winnipeg from Saskatchewan after wait 4 hours no food no money back I spend $138.12 and chat with customer service many times no help. I order first time but it was super bad experience for me and my family no food special father day and no refund I need my full refund back . My order no is ORDER #42843****. I chat with your team instead of help they left chat in between. Bad service
View full review
Anonymous
map-marker Winnipeg, Manitoba

Fraudulently purchase

I want a person to call me regarding fraudulent charges. Asap 204299****. Anytime day or night blah blah lbs.
View full review
Lloyd M Bvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Can’t get reliable service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service was so bad that the person hung up on me. I have been waiting for my food and the driver cant find my address without help from customer service. I am very and extremely upset.
View full review

Preferred solution: Full refund

Scott M Orm

*** customer service

No way to contact for complaints, phone number dont exist or hang up after message For fraudulent charges to my credit card
View full review
Loss:
$50

Preferred solution: Full refund

Alice Qve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Steinbach, Manitoba

Messed whole order

I ordered Dairy Queen and my ice cream was completely melted I would like a refund and I have tried multiple ways now
View full review

User's recommendation: Probably

Anonymous
map-marker Chatham, Ontario

My order is incorrect

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered two S'mores Iced and two Resse's donuts and when the order was delivered the one ice cap on the side wasn't up and sitting in the cup holder on the bottom of the bag so I just wanted ask for any Future orders can you please make sure the store knows about how the Iced Caps are ordered just
View full review
Anonymous
map-marker Brampton, Ontario

Order did not get delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The delivery boy called me that he is downstairs and he is unable to come up and deliver I went down to pick up the parcel He wasnt around tried calling on the number couple of time he disconnected and later he blocked my number and my husbands number This is the 2nd time I experienced a sketchy driver from your side.. the 1st I was still able to get my parcel. We had to order the second time and got our dinner order at 12 AM Kindly make strict policies for your drivers so that they dont steal free food from your customers I am not sure if I am comfortable using Skip anymore
View full review

User's recommendation: Can’t trust the skip delivery drivers

Taranjeet G

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Calgary, Alberta

Not delivered on time take to long

SkipTheDishes - Not delivered on time take to long
SkipTheDishes - Not delivered on time take to long - Image 2
SkipTheDishes - Not delivered on time take to long - Image 3
Restaurant 15 minutes away from my house. Not delivered yet. I want free all food because very poor service.
View full review
Loss:
$43
Pros:
  • I didnt recieve my order
Cons:
  • I could not call driver when i did not receive my order

Preferred solution: Let the company propose a solution

Anonymous
map-marker Mississauga, Ontario

Scammed by courrier and

some of these courriers are the worst they just take off with my food. its happened multiple times. i dont know why they think its okay because most of the time they call you if they need finding you. they didnt seem to do that
View full review

User's recommendation: be careful

Jordan H Bsm

My skip driver left with my food

My driver left without giving me my food she showed up too hand me food. Got a call, and then she left. I orcered McDonalds
View full review
Loss:
$60
Cons:
  • Add better drivers

Preferred solution: Full refund

User's recommendation: Don’t order skip

Tye Xqg
map-marker Victoria, British Columbia

Bad experience

My food was interchanged in the delivery , I called the customer service to report they said they will pay me back the money . But the refund was not 100% on top of that they took extra $6 from my account . I am not sure why ?? It is not great customer experience . I am drifting away from this site now . I had this situation couple times now . I like app and it's easy for me use but everything has a life I guess.
View full review
Loss:
$8
Pros:
  • Easy
Cons:
  • Bad service

Preferred solution: Full refund

User's recommendation: close the app

Adrian M Fjr
map-marker Clairmont, Alberta

Food not arrived

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We did not get our food for two hours. The driver did not speak english, so we could not communicate with him. We had to track down the driver with our delivery van to get our lunch.lol first time ever for me. Lunch was good but a little cold and soggylol ppl please choose a job you are qualified for and more importantly how the *** does skip the dishes employ these people.will not use their services unless Im desperate for soggy, cold food!
View full review
Pros:
  • Unqualified delivery drivers
Cons:
  • No refunds
  • No refunds even if food does not arrive

Preferred solution: Full refund

User's recommendation: Literally skip “the service”

Gayle M Vox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still waiting for my refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 06, 2022

NO CHANGE! STILL WAITING!

Original review Jul 07, 2022
My original ordered was never delivered. I was asked( after much back and forth including many repeating questions) if i wanted a refund or a credit. I wanted a refund. No refund sent. Contacted customer service AGAIN. Same questions.i gave same answers. Months later no refund but an email advising i have a $21.00 credit. I have moved there is NO delivery services available here. Please send my credit!!
View full review
Loss:
$21

Preferred solution: Full refund

User's recommendation: Dont use them!

John D Tlf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Belleville, Ontario

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
By far the worst customer service experience. I had a driver grab ice cream for the family. He picked it up did many deliveries then 45 mins later delivered the family the cold milk that was ice cream. After spending a fair amount of money on this site I will not be back no offer of refund like it was my fault. Shame on you. I have been a customer for years and will never use the service again.
View full review
Loss:
$26

Preferred solution: Full refund

User's recommendation: Use a different service

Ivonne astrid M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund order

SkipTheDishes - Refund order
SkipTheDishes - Refund order - Image 2
SkipTheDishes - Refund order - Image 3
SkipTheDishes - Refund order - Image 4
Order Number: 40733**** Hi I placed an order using your app and added my address which is oShawa. Chose the closes Osmows in Oshawa to my house but your app chose a location in Toronto I believe. Which is about 1 hr away. It was for pick up. I tried to cancel but couldnt so I went into chat. I will add chat I had with two different people. One helped me the first avoided the situation and logged off. I want a full refund to my visa for this order as I dont think its right I should pay for something that is not my fault. Thank you
View full review
Loss:
$39
Cons:
  • Nobody cares to answer
  • No help
  • Wrong orders

Preferred solution: Full refund

  • 1
  • ...
  • 358
  • 359
  • 360
  • 361
  • 362
  • ...
  • 962